At Lilley Plummer Risks Ltd we take all complaints very seriously and each is dealt with according to our strict complaints procedures by senior management. If you would like to make a complaint about any service or product then please get in touch with the complaints department in the first instance. We aim to resolve all matters swiftly in house.
You can write to : LP Risks Complaints Department, 6th Floor, 40 Lime Street, London, EC3M 7AW
Or you can call on : + 44 (0) 2038 482 150
You can also email us at firstname.lastname@example.org
Once we have received your complaint, you will receive an acknowledgement within 1 working day.
Financial Ombudsman Service
If we cannot resolve your complaint then you may, if eligible, refer the matter to the Financial Ombudsman Service using the following details
You can write to : The Financial Ombudsman Service, Exchange Tower, London, E14 9SR
Or call : 0800 023 4 567 or 0300 123 9 123
If your business has been placed through Lloyds and you are not entirely satisfied with the outcome you receive, you can also contact the complaints department at Lloyds using the following details
Call on 0207 327 5693 or email Lloyd’s at email@example.com
Lilley Plummer Risks Ltd.
LP Risks Complaints Department,
6th Floor, 40 Lime Street,
Lilley Plummer Risks Ltd. is authorised and regulated by the Financial Conduct Authority (FCA), Firm Reference Number (FRN) 940199. Registered in England no. 12132849. Registered office: 6th Floor, 40 Lime Street, London, EC3M 7AW.
LPR Insurance Brokers Ltd is an Appointed Representative of Crispin Speers & Partners Ltd who are authorised and regulated by the Financial Conduct Authority (FCA). Our registration number is: 311507. LPR Insurance Brokers Ltd., Registered in England No. BR023127. Registered Office: 6th Floor, 40 Lime Street, London EC3M 7AW.