0203 848 9750 Enquiries@LPRisks.co.uk

Complaints

At LP Risks Ltd we take all complaints very seriously and each is dealt with according to our strict complaints procedures by senior management. If you would like to make a complaint about any service or product then please get in touch with the complaints department in the first instance. We aim to resolve all matters swiftly in house. 

You can write to : LP Risks Complaints Department, St Clare House, 30-33 Minories, London, Ec3N 1PE

Or you can call on : 0203 848 9750

You can also email us at complaints@lprisks.co.uk

Once we have received your complaint, you will receive an acknowledgement within 1 working day.

Financial Ombudsman Service

If we cannot resolve your complaint then you may, if eligible, refer the matter to the Financial Ombudsman Service using the following details

You can write to : The Financial Ombudsman Service, Exchange Tower, London, E14 9SR

Or call : 0800 023 4 567 or 0300 123 9 123

Lloyd’s Customers

If your business has been placed through Lloyds and you are not entirely satisfied with the outcome you receive, you can also contact the complaints department at Lloyds using the following details 

Call on 0207 327 5693 or email Lloyd’s at complaints@lloyds.com

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Email

enquiries@LPRisks.co.uk

Office Address

Lilley Plummer Risks Ltd.
10th Floor
St. Clare House
30-33 Minories
London EC3N 1PE

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If you are looking for a trusted London Broker (LPR 1749) to build a custom maritime insurance solution for your business then get in touch today to see how we can help you.

Lilley Plummer Risks Ltd is an Appointed Representative of Crispin Speers & Partners Ltd who are authorised and regulated by the Financial Conduct Authority (FCA). Our registration number is: 311507. Lilley Plummer Risks Ltd., Registered in England No. 12132849. Registered Office: St Clare House, 30-33 Minories, London EC3N 1PE